Quick update: Live Chat now has integrated quantitative questions!
- Easily ask survey questions as part of your Live Chat session
- See the data roll in with real-time charting and respondent level data
- Easily probe and chat around the question, even share results with respondents so they can discuss as a group
- Include video, images and documents as part of any question
Announcing our newest, perhaps most awesome release – live chat! Capture immediate feedback with live chat. We provide a seamless respondent and client experience across any device and platform for easy concept testing, creative testing, ideation and more.
- Finally, an easy client back-room! No more sending out client invites that get lost or having the CEO search his spam folder. 🙂 Clients simply “knock” and you see them show up for approval. One click and they are in.
- Respondents can participate on their phone, tablet or computer. No software to download. No hassles for you.
- Include images and video – uploaded by respondent or moderator.
- Create pre-loaded questions and add questions on the fly.
- See real-time respondent status – who is online, who else needs to be invited and more.
- Moderate and manage from your phone, tablet or computer.
- Just like everything else on our platform – get a beautiful reporting interface, seamless respondent invitation and management, and integrated data across all your projects.
Below you will see the respondent and moderator experience across a computer, tablet and phone. The other image shows you the mobile experience for the moderator – easy! Any questions at all, just let us know!