An insight community is an online research ecosystem that enables brands to gather continual and fast feedback from their target audience. Our insight community platform enables companies to make smarter, data-driven, and customer-centric decisions with integrated qualitative and quantitative consumer feedback tools. As the fastest-growing Market Research methodology, online community research brings brands and consumers into a collaborative partnership where organizational strategy and direction are always supported by market insights.
Crowdsource ideas with online community research. Commenting, rating, and voting help you prioritize ideas and drive on-target innovation.
Interactive discussions inside an insight community capture in-depth customer insights. Collect text, images, or video on the soccer field, in a store, at home – anywhere.
Get answers fast. Deploy powerful, engaging consumer feedback surveys across any device in minutes. View and securely share real-time results.
Community Health Monitoring
Heat Maps
Live Chat
Reporting
Community Health Monitoring
Heat Maps
Live Chat
Reporting
Brand your community with your logo, colors, and background images. No coding needed.
Collect product and consumer feedback across any device or operating system — phone, tablet, or desktop — with our responsive platform.
Integrated access to a diverse offering of online gift cards. Grant members redeemable points at the click of a button.
We set up and launch a customized online research community for you, with full branding, team training, and content creation.
We’ll draft your screener, create user profile surveys, and help you leverage databases, social media, and website traffic to ensure you get the right people, right away.
We provide you with monthly health reports, activity planning, research roadmaps, member support, and ongoing community optimization.
We work with you to understand your business objectives and create a research roadmap for your company’s unique needs. Working together, we will gather the right insights in the right timeframe.
Off-load the burden of project set up & design to our full service research team. We can design an activity instrument that addresses your mission critical questions and make sure you maximize your insight and strategy.
Rely on our dedicated research team to field and moderate your study. From launch to close and everything in between, we’ve got you covered.
We deliver in-depth analysis, voice-of-customer highlights, and boardroom-ready presentations to share with your stakeholders.
Recruitment
Partner with our dedicated team to recruit high-quality members to your community based on your specifications as well as their demographics and interests. Our team will implement recruitment best practices to ensure your community research has a solid foundation.
Moderation
Thinking about executing deep qualitative work like online focus groups, live chats, and ideation sessions? Partner with a community moderator who will manage initiatives to garner the most value and engagement from your community.
Full-Service
Looking for a turnkey solution? We’ll handle everything including methodology exploration, questionnaire design, programming, moderation, analysis and insights. You just bring the curiosity.
sales@icanmakeitbetter.com
512.498.3830